Return & Refund Policy

Your Satisfaction. Our priority.

At Digital by Sheetal, we aim to provide high-quality digital marketing services that deliver value to our clients. Please read this Return & Refund Policy carefully before you purchase or request our services.

Last Updated: August 22, 2026

1. General Refund Policy

Digital marketing and other digital services involve work that often begins soon after purchase. For this reason, we generally treat all sales as final once we start the service or deliver the work. We do not normally provide refunds for services that we have partially or fully completed.

2. Service Modifications

If you are dissatisfied with any part of a service, please contact us before requesting a refund. We will make reasonable efforts to understand the issue and, where appropriate, provide revisions, adjustments, or other suitable solutions according to the agreed scope of work.

3. Eligibility for a Refund

We may consider a refund in the following circumstances:
You made a payment by mistake.
You made a duplicate payment.
Digital by Sheetal cannot deliver the agreed service.
We approve another valid reason after reviewing your individual case.

4. Refund Request Timeline

Please submit refund requests within 7 days of the payment date. Include the following information with your request:
Your name and contact information.
Payment details or transaction reference.
The reason for your refund request.
Any relevant supporting information.

5. Non-Refundable Situations

Refunds generally will not be provided for:
Change of mind after the service has started.
Dissatisfaction caused by unrealistic expectations that were not part of the agreed scope.
Delays caused by incorrect, incomplete, or late information provided by the client.

6. Refund Process

If a refund is approved, it will generally be processed using the original payment method. Refunds may take approximately 7–10 business days to appear in your account, depending on your bank, payment provider, or payment method.

7. Third-Party Services

Payments made directly to third-party platforms or services, such as hosting providers, domain registrars, advertising platforms, paid tools, or software providers, may be subject to the respective provider's refund policy. Digital by Sheetal is not responsible for refunds governed by third-party terms.

8. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated Last Updated date. We recommend reviewing this policy periodically.